Welcome to the ChoicePetProducts.com Website (the "Site"). Direct Connect Marketing, LLC (DCM) provides this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. We may, at our own discretion, limit or cancel quantities purchased per person, per household or per order. We may also reserve the right to refuse any order you place with us. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit sales to dealers, resellers or distributors. If you do not agree to these terms, please do not use this Site.
DEFECTS Thank you for purchasing our products. We do guarantee our products from defect and you must call us immediately on +1.970.920.9400 if there is a defect with an item. We will ask you to return the defective product promptly, return postage paid and insured by you, to our return department. Once we receive said item, we will then send you a replacement.
RETURNS are by permission only. Should you wish to return an item, you must call us on +1970.920.9400 within 5 days from the date you received the item. We only accept unopened and unused merchandise, in saleable condition, for return. The item(s) will need to be immediately returned to us at your expense, using a traceable and insured shipping method. You will be charged a $15 restocking fee, and you will be charged for the original shipment to you. We do not give refunds; we only issue credit towards a future purchase. Upon our receipt of the returned item, we will then issue the credit and send you a letter of confirmation of credit. This credit will be valid for one year from the date you placed your original order. We reserve the right to not replace or issue credit due to negligence or circumstances beyond our control.
ALL ORDERS with sizing options are considered special orders and you are responsible for purchasing the correct size for your pet. While we do accept exchanges, for credit only, you will be responsible for paying all shipping costs. The item(s) will need to be immediately returned to us at your expense, using a traceable and insured shipping method. Upon receipt of said item(s), we will then issue you either a credit or new merchandise. All other sales terms and conditions apply.
RETURNED CHECKS or credit card charge backs are subject to a $35 bank fee and interest accrued.
DROP SHIP ORDERS can not be cancelled after item(s) have shipped and you are responsible for the item(s) should they be shipped uninsured. We will need to keep your credit card information on file, and should payment not be made online, you agree to be charged for the item(s) including all shipping and handling charges. Drop ship items are subject to a drop ship fee.
ERRORS AND/OR OMISSIONS There may be information on ChoicePetProducts.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you.
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips and written and other materials that are part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by DCM LLC or ChilsonRoth LLC. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by DCM. ChoicePetProducts.com, SnugglePuppie, SnuggleKittie and our other trademarks appearing at this Site are the trademarks of ChilsonRoth LLC.
USER COMMENTS, FEEDBACK, PHOTOGRAPHIC SUBMISSIONS & TESTIMONIALS All comments, feedback, testimonials, suggestions, ideas, and other submissions disclosed, submitted or offered to DCM on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain DCM's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to DCM of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, DCM will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. ChilsonRoth is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
COLORS & STYLES We have made every effort to display as accurately as possible the colors and styles of our products that appear at the Site. However, as the actual colors and styles you see will depend on your monitor, we cannot guarantee that your monitor's display of any color or style will be accurate.
LINKS TO OTHER WEB SITES & SERVICES This Site may contain links to other websites that are not under the control of DCM. DCM has no responsibility for the linked websites nor does it necessarily endorse the linked websites. DCM provides the links solely for the convenience and information of its Site users.
DISCLAIMER DCM provides the materials on this site "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title, implied warranties of merchantability, fitness for a particular purpose or non-infringement of intellectual property. DCM expressly disclaims any duty to update or revise the materials on this site, although ChilsonRoth may modify the materials at any time without notice. By your use of this site, you acknowledge that your use is at your sole risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. You further acknowledge that ChilsonRoth shall not be liable for any damages or any kind related to your use of this site.
INDEMNIFICATION You agree to defend, indemnify and hold DCM harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
This Agreement shall be construed in accordance with the laws of the State of Colorado, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and/or federal courts of the State of Colorado, County of Pitkin.
TERMINATION These terms are effective unless and until terminated by either you or DCM. You may terminate this Agreement at any time. DCM also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in DCM's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or DCM, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of use or otherwise.
Please direct comments to: Direrct Connect Marketing, LLC 319 AABC Unit X, Aspen, CO 81611. |
